Service availability reporting


For many organisations knowing from day-to-day the accurate availability status of their estate wide mechanical services plant and, or, refrigeration systems is critical in maintaining service delivery to their customers and building occupants.


Service availability reporting


For many organisations knowing from day-to-day the accurate availability status of their estate wide mechanical services plant and/or refrigeration systems is critical in maintaining service delivery to their customers and/or building occupiers.

In the case of food retail the consequences of not maintaining the availability of refrigeration display cases and cold rooms above a 99.999% performance level's can results in significant financial loss due to a reduction in the ability to trade from the shop floor.

In the case of non-food retail and commercial buildings the availability of vertical transport systems and building services is vital to the efficient running of their building service operations and the wellbeing of the building occupants.

Up to now the assessment of plant availability is usually manually based on often inaccurate information provided by service contractors, anecdotal evidence from the shop floor with an element of consulting a crystal ball thrown in.

As this information is mission critical to our clients Axon provides an automated method of analysing mechanical service and refrigeration plant availability in real time, presenting the results in the form of simple web based status display dashboards.

The availability data may be analysed from an estate, regional, divisional and individual site level. The performance of service contractors can also be assessed daily in real time and the reliability of specific manufacturers equipment assessed over long term.


Our clients that have adopted this availability monitoring and reporting service from Axon have demonstrated significant operational and revenue savings using the service to pro-actively drive significant improvement in the operation of their mechanical services and refrigeration plant.


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