What is Remote Site Management?

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What is remote monitoring?

Remote monitoring refers to the management and control of a site’s mechanical services and operations by a central station. A great example of remote management is building security; managing a facility’s CCTV systems from a remote location is a recognisable setup for most people. However, remote management is certainly not limited to security systems and has a number of other applications.

One of the best uses of remote management is having the ability to constantly monitor, maintain and control a facility’s environment.

With constant, real-time monitoring, organisations are able to ensure their facilities are operating as efficiently as possible. When it comes to mechanical services such as HVAC systems, remote management is vital for tracking performance. For businesses serious about reducing their carbon footprint especially, remote management is important, as carbon reduction can only effectively be sustained with ongoing remote monitoring and alarming. Of course, there are other benefits to optimising a facility through remote management, such as improving customer service and reinforcing brand reputation.

One of the most important things to monitor for facility managers is operational change. One great example of this is responding to varying occupancy patterns. Many facilities fluctuate in the number of employees, customers or other personnel using the building. Remote management makes responding to this variation simple, ensuring that energy usage across the facility correlates with the number of people in it, and the types of tasks they are performing.

Another key benefit to utilising remote monitoring is the ability to report on service availability in real-time. For many organisations knowing from day-to-day the accurate availability status of their estate wide mechanical services plant and, or, refrigeration systems is critical in maintaining service delivery to their customers and building occupants. This is particularly important in retail environments, in which refrigeration monitoring is an incredibly important aspect of the facility’s management. Maintaining optimum temperatures for refrigerated services not only reduces wasted energy but ensures product safety. The consequences of not maintaining the availability of refrigeration display cases and cold rooms above a 99.999% performance level’s can results in significant financial loss due to a reduction in the ability to trade from the shop floor.


Risk management

Providing the ability to maintain optimum levels across various functions within a facility is one of the major benefits of remote management, but it is also useful when it comes to risk management.

Responding to issues after they have happened is never ideal, and this is especially true when it comes to facility management. Remote management helps in this area in two ways:

  1. Monitoring facilities 24/7 in real-time.
  2. Triggering alarms when conditions fall outside of pre-set parameters.

Responding, or even pre-empting issues this was is much more efficient. However, there is another aspect of remote management which goes one step further: predictive maintenance.

Facility managers are able to us Building Management Systems not only monitor facilities in real-time, but with enough data, the system is able to predict any equipment failures or deterioration. This is hugely beneficial, as it gives facility managers the ability to prevent equipment failure entirely, by performing maintenance in advance of predicted failures. Ultimately, this results in a lower maintenance frequency, as well as a significant reduction in repair costs.


Get in touch

The volumes of data now available from buildings and their services can truly be categorised as ‘big building data’. The advent of this data has opened up huge opportunities to provide accurate advanced analytics, allowing building managers and operators to predict and pre-empt problems that degrade a building’s operational efficiency and energy performance. Of course, being able to make sense of this data in an accurate, insightful way is just as important. Get in touch with AXON to discover how we can utilise big data to improve your building performance and save your business money on operational costs.

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